Privacy Policy

1. Introduction

BidIQ ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our platform at bidedge.com and any related services.

By creating an account or using the BidIQ platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Information you provide directly:

Full name and email address (required for account creation)
Phone number (optional, provided during onboarding)
NAICS codes and business certifications
Areas of expertise and service keywords
Community posts, replies, and uploaded documents

b. Information collected automatically:

Usage data (pages visited, features used, session duration)
Device and browser information
IP address and approximate location
Cookies and similar tracking technologies

3. How We Use Your Information

To create and manage your account
To personalize contract opportunity recommendations based on your NAICS codes and expertise
To send platform notifications, session reminders, and important service updates
To process subscription payments securely
To improve our platform features and performance
To respond to support requests
To comply with applicable legal obligations

4. Data Sharing

We do not sell your personal information to third parties. We may share data only in the following limited circumstances:

Service providers: Trusted vendors who help us operate the platform (e.g., payment processors, email delivery, cloud hosting) under strict confidentiality agreements
Legal compliance: When required by law, court order, or governmental authority
Business transfers: In the event of a merger, acquisition, or sale of assets, with notice provided to you

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by emailing support@bidedge.com. We will process deletion requests within 30 days, subject to any legal retention obligations.

6. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

7. Security

We implement industry-standard security measures including encryption in transit (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Opt out of marketing communications at any time
Data portability (receive your data in a machine-readable format)

To exercise any of these rights, contact us at support@bidedge.com.

9. Children's Privacy

BidIQ is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on the platform. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
support@bidedge.com